Key Account Manager

Key Responsibilities:
· Developing and sustaining solid relationships with key clients that bring in the most income for the company.
· Acting as the main point of contact between key clients and internal teams.
· Supervising the account teams assigned to each key client.
· Communicating and collaborating with the CloudThat internal departments to ensure that key clients’ needs are met.
· Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.
· Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions.
· Negotiating contracts with key clients and meeting established deadlines for the fulfilment of each client's long-term goals.

Requirements (Must-Have):
· Bachelor's degree in business administration, sales, or related field.
· Proven experience in key account management.
· Proficient in all Microsoft Office applications as well as CRM software.
· The ability to build rapport with key clients.
· The ability to handle multiple client accounts.
· Strong negotiation and leadership skills.
· Exceptional customer service skills.
· Excellent communication skills.

Good to Have:
· Bachelor’s degree in technical background. MBA will be an added advantage.
· Experience handling clients in the Enterprise segment.
· Exposure to lead generation tools and sales automation platforms.
· Willingness to travel to meet customer in person across Bangalore.